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How do I return an item?


Warranty & Support

30-day Money-Back Guarantee:

We hope that you will be happy with your purchase. If you are not satisfied with any item you order from us, you may return it within 30 days for a full refund.

What you must do:
Call our sales department at 425-861-0111 and tell them that you wish to return your purchase. They will provide you with shipping information. Have your order number and purchase information available.
Return the unit to us in good condition, freight prepaid, in its original shipping container, complete with all parts. Your purchase must be shipped back to us within 30 days of the time you received it.
Include a copy of the original packing list.

What we will do:
We will refund the original purchase price, less any shipping charges. If parts are missing, their price will be deducted from the refund.

Warranty Period
Zooka Sports warrants the pitching machines for a period of one year from the date of purchase. This warranty covers all defects in material and workmanship under normal use and service conditions. If you have an issue call Zooka Sports at 425-861-0111 with your model number and serial number. often we can resolve the problem on the phone.